FAQ

Due to the nature of sealed products in the TCG industry, we do not offer returns. However, if something arrives not as described please email support@kantopkm.com

Cancellations are subject to a 5% restocking fee

Note: Our packaging is carefully designed to keep the contents safe. While we do our best to ensure secure shipping, the boxes may experience minor wear and tear along the way. Because of this, we can't provide replacements for packaging that arrives with slight imperfections like bends, scuffs, or indentations. Our priority is protecting what's inside!

Orders will typically ship within 24 hours of payment. Expected delivery times vary according to postal service levels and are shipped using USPS or UPS equivalent. Shipping times may vary depending on state and will be longer than expected if outside of the contiguous United States.

Any items ordered with pre-orders items will be shipped with the pre-order items

Orders will ONLY ship to the U.S.

If you are purchasing products on KantoPKM with the intent to resell and collect sales tax please reach out to support@kantopkm.com for more information regarding sales tax exemption

This applies to sellers collecting sales tax independently or selling products through a marketplace facilitator (example. Ebay, TCGplayer, Whatnot, etc) For Your Information: A person may be guilty of a misdemeanor under Revenue and Taxation Code section 6094.5 if the purchaser knows at the time of purchase that he or she will not resell the purchased item prior to any use (other than retention, demonstration, or display while holding it for resale) and he or she furnishes a resale certificate to avoid payment to the seller of an amount as tax. Additionally, a person misusing a resale certificate for personal gain or to evade the payment of tax is liable, for each purchase, for the tax that would have been due, plus a penalty of 10 percent of the tax or $500, whichever is more.